All images © Longfellow Designs. All rights reserved. Please do not use without written permission.

1001 Wakefield Drive • Heyworth Illinois • United States • 309-261-3965     PRIVACY POLICY

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 SHOP POLICIES  

Welcome to Longfellow Designs. I sell a variety of prints from my digital creations to reproduction prints to shirt designs. All are inkjet prints created with Epson Chrome inks on high quality paper. I do offer alternate printing methods such as Metal or Canvas board if inquired about so please feel free to message me with any questions. Thank you for stopping by!‚Äč

 ORDERS

Payment is due in full at the time of purchase, prior to shipping. PayPal, Visa, Mastercard, Discover and American Express.

 

All payments made through PayPal must be made within 48 hours. I will not begin work on your item until I have received your payment. I will not print the customized order until I have had a final agreement with you.

 

For custom orders, revisions are included in the price of the listing. Most pieces are settled within that. However if revisions exceed 5 and are more of a change of mind in design then a small fee of $10 will be applied for another 5 revisons if need be. 
 

Specially printed items will take longer around 2 weeks to be finished and mailed. Thanks!!

 SHIPPING

Domestic orders are shipped via USPS, first class mail. I try to work quickly to get these purchases to you and still keep my shipping costs low and and this does not include insurance. If you need alternate shipping, please contact me and there will be a shipping upcharge..please convo me and we can work something out.

Please be sure your shipping address is correct before checking out. Seller is not responsible for items shipped to an incorrect address. If these items are returned to us, buyer is responsible for return shipping.

 

Shipping times vary, but are approximately 5-7 days USPS (defaulted shipping method unless contacted with other arrangements) 3-4 days for USPS Priority Mail in the US and 6-10 days for International USPS Priority (pending customs). For International orders shipped via First Class Mail shipping times can be up to 3 weeks.

 

International Shipping

In order to offer affordable international shipping prices, most international orders are shipped via First Class Mail International.

Please keep in mind orders can take up to 3 weeks to arrive.

 GIFT SHIPPING

If you would like the order directly sent to a 3rd party as a gift, please let me know and I can add a note to them with the order. Also, if you would like me to leave out any information of the exchange. Please make sure to give me the correct address of intended recipient. 

 RETURNS

No returns will be accepted on made-to-order items. However, I will work with you to make sure that you are 100 percent satisfied and that my finished product fits your vision. I offer replacement prints for those lost in the mail or damaged upon arrival. I do not allow exchanging of prints once they have been shipped. 

 

There are no refunds on Digital Images as the high resolution files are delivered instantly at the time of purchase.

If at any time there is a problem or you are unsatisfied with your purchase, please contact us to resolve the issue. We strive to make every customer happy and your satisfaction is extremely important to us.

 

To make a claim or contact customer service, please visit our contact page.

By making a purchase at www.longfellowdesignsartwork.com you agree to these terms and conditions.